Shipping Policy
Shipping Policy
At Williams Athletic Club, we are committed to ensuring that your order reaches you quickly and safely. Below is a breakdown of our shipping process:
Order Processing
- Orders are processed Monday through Friday, excluding holidays.
- Please allow 1-2 business days for processing before your order is shipped.
Shipping Methods and Times
- We offer several shipping options at checkout, including standard, express and expedited shipping. Delivery times and costs vary depending on your location and chosen shipping method.
- Estimated delivery times will be displayed during checkout.
Shipping Confirmation and Tracking
- Once your order has been shipped, you will receive a confirmation email containing your tracking information.
- You can use the tracking number provided to monitor your order's progress through our carrier's website.
Shipping Fees
- Free standard shipping is available for all orders over $150
International Shipping
- We ship worldwide! Please note that international orders may be subject to customs fees, duties, or taxes upon arrival, which are the responsibility of the customer.
- Delivery times for international orders may vary depending on the destination country.
Lost or Delayed Packages
- If your package is lost or delayed, please contact our customer service team at hello@williamsathleticclub.com. We will work with the carrier to resolve the issue as quickly as possible.
Changes to Your Order
- If you need to make changes to your shipping address or order details, please contact us within 24 hours of placing your order.
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